{"id":91,"date":"2026-07-10T04:04:11","date_gmt":"2026-07-10T04:04:11","guid":{"rendered":"https:\/\/99berry.com\/faq\/"},"modified":"2026-07-10T04:04:11","modified_gmt":"2026-07-10T04:04:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/99berry.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h2 class=\"wp-block-heading\">FAQ<\/h2>\n<h3 class=\"wp-block-heading\">How are e-books (PDF) delivered?<\/h3>\n<p class=\"wp-block-paragraph\">As soon as payment is completed successfully, you'll receive a direct download link via email, and you can also download the file directly from the \u201cMy Orders\u201d page in your account. Delivery is instant and requires no waiting.<\/p>\n<h3 class=\"wp-block-heading\">How does shipping work for paperback books?<\/h3>\n<p class=\"wp-block-paragraph\">We ship paperback books worldwide, including the United States and the Gulf countries. For full details on shipping times and costs, please check the <a href=\"\/en\/shipping\/\">Shipping &amp; Returns<\/a>.<\/p>\n<h3 class=\"wp-block-heading\">What payment methods are available?<\/h3>\n<p class=\"wp-block-paragraph\">We accept secure online payment via credit cards (Visa, Mastercard, and others) through the Stripe payment gateway, which ensures full protection of your financial data.<\/p>\n<h3 class=\"wp-block-heading\">What is the refund policy?<\/h3>\n<p class=\"wp-block-paragraph\">For e-books, refunds are not possible after the file has been downloaded, except in the case of a technical fault preventing the file from opening. Paperback books can be returned within 14 days of receipt if in original condition. For full details, check the <a href=\"\/en\/shipping\/\">Shipping &amp; Returns<\/a>.<\/p>\n<h3 class=\"wp-block-heading\">How can I track my order?<\/h3>\n<p class=\"wp-block-paragraph\">You can track your order status at any time through the <a href=\"\/en\/track\/\">Track Order<\/a> using the order number and the email used at the time of purchase.<\/p>\n<h3 class=\"wp-block-heading\">Is the content in Arabic?<\/h3>\n<p class=\"wp-block-paragraph\">Yes, all our content \u2014 both e-books and paperbacks \u2014 is written in Modern Standard Arabic in a clear, easy-to-understand style.<\/p>\n<h3 class=\"wp-block-heading\">Do you ship to my country?<\/h3>\n<p class=\"wp-block-paragraph\">Yes, we ship internationally to most countries around the world, including Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain, Oman, and the United States, and any other destination within our international shipping policy.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629 \u0643\u064a\u0641 \u064a\u062a\u0645 \u062a\u0633\u0644\u064a\u0645 \u0627\u0644\u0643\u062a\u0628 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 (PDF)\u061f \u0641\u0648\u0631 \u0625\u062a\u0645\u0627\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062f\u0641\u0639 \u0628\u0646\u062c\u0627\u062d\u060c \u0633\u064a\u0635\u0644\u0643 \u0631\u0627\u0628\u0637 \u062a\u062d\u0645\u064a\u0644 \u0645\u0628\u0627\u0634\u0631 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u060c \u0643\u0645\u0627 \u064a\u0645\u0643\u0646\u0643 \u062a\u062d\u0645\u064a\u0644 \u0627\u0644\u0645\u0644\u0641 \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u0635\u0641\u062d\u0629 &#8220;\u0637\u0644\u0628\u0627\u062a\u064a&#8221; \u0641\u064a \u062d\u0633\u0627\u0628\u0643. \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0641\u0648\u0631\u064a \u0648\u0644\u0627 \u064a\u062a\u0637\u0644\u0628 \u0627\u0646\u062a\u0638\u0627\u0631\u064b\u0627. \u0643\u064a\u0641 \u062a\u062a\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0634\u062d\u0646 \u0644\u0644\u0643\u062a\u0628 \u0627\u0644\u0648\u0631\u0642\u064a\u0629\u061f \u0646\u0634\u062d\u0646 \u0627\u0644\u0643\u062a\u0628 \u0627\u0644\u0648\u0631\u0642\u064a\u0629 \u0625\u0644\u0649 \u062c\u0645\u064a\u0639 \u0623\u0646\u062d\u0627\u0621 \u0627\u0644\u0639\u0627\u0644\u0645\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u0648\u0644\u0627\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u062d\u062f\u0629 \u0627\u0644\u0623\u0645\u0631\u064a\u0643\u064a\u0629 \u0648\u062f\u0648\u0644 [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-91","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/99berry.com\/en\/wp-json\/wp\/v2\/pages\/91","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/99berry.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/99berry.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/99berry.com\/en\/wp-json\/wp\/v2\/comments?post=91"}],"version-history":[{"count":0,"href":"https:\/\/99berry.com\/en\/wp-json\/wp\/v2\/pages\/91\/revisions"}],"wp:attachment":[{"href":"https:\/\/99berry.com\/en\/wp-json\/wp\/v2\/media?parent=91"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}